(Scroll down for Membership FAQs)

Do you offer commissions or custom orders?

Yes! But not always. As an artistic neurosparkly individual I find joy in creative freedom and as much as I love bringing joy to others through my creativity it can also be overwhelming to have a long list of "must do" projects. Therefore I offer commissions and custom items when I have the time, the drive and the energy to do so.

If you are looking for an illustrator for a project or a commission for yourself or a loved one, please feel free to contact me through the "contact" section on our website or via one of our social media accounts. 

Who are these products for?

While we primarily provide digital and printable products for adult women, our products are often suitable for all genders and ages. Our aim is to provide easy access to hobbies that support emotional well-being, creativity and connection. A large number of our products are made with teachers, mothers and families in mind. 

Can I share what I have ordered with others?

Yes! As long as you credit us for the material and are not re-selling our products you are welcome to print an extra copy for friends, family or loved ones.

We love hearing stories of families and friends coming together to enjoy our products and have had the pleasure of working with different groups, clubs, schools and teachers, offering free printable hobbies and entertainment for kids and adults. 

Can I use what I order through this website to re-sell or customise for re-sale purposes?

In most cases no. It is our aim to provide easily accessable hobbies and entertainment for free. As such, none of the items on the website can be copied to be re-sold or customised for re-sale purposes without a written agreement.

That being said one of our goals is to help and support women. If you are one of the many people struggling to make ends meet for any reason right now and see that you have the ability to print and re-sell physical copies of our products we encourage you to contact us for a written agreement. We want to help in any way we can. Allowing certain individuals to re-sell our designs is one way we can do that.

If you are acting in behalf of a company or business and want the rights to use any of our products to distribute or re-sell please contact us through the "contact" section of our website or via any of our social media accounts and I would be happy to discuss a fair price for a license to re-sell.

What materials are used in these products?

All the products on our website are digital and/or printable. All of our goods are hand drawn and/or assembled by Unnur Balla, artist and illustrator.

From time to time we do giveaways with physical products such as books and art/craft supplies. Those may at times be provided by other small businesses. Giveaway winners are encouraged to inform us of any allergies that might be a concern when it comes to giveaway items.

What if I want to return an item or ask for a refund?

As all our products are digital/printable and free. Because of this we can not accept returns or offer refunds. To avoid any misunderstanding, each product description should provide ample information to make sure you know exactly what you will receive.

If however you are having technical difficulties when it comes to accessing, downloading or printing products ordered through our website we invite you to contact us for assistance. 

What if I am struggling with downloading or printing my goods?

If you are having technical difficulties when it comes to accessing, downloading or printing products ordered through our website we invite you to contact us for assistance. Please get in touch through the "contact" section of our website. Alternatively you can message us via any of our social media pages.

 

Donation FAQs

Why does The Given Garden take donations?

We offer all of our printable products for free. All of our products are hand drawn, designed and assembled by Unnur Balla, artist and illustrator. None of our products are generated by AI. Real human time and effort goes into each and every product, and Unnur and her family need a roof over their heads and food in their bellies. So donations help pay for running the website, designing new printables, paying the artist a fair salary. However, we do not believe in money hoarding. This is why we promise to donate any profits from your donations on to reputable charities.

What are the benefits of donating?

You help us keep the lights on and provide hundreds of printables for women around the world. As a thank you we send an exclusive printable gift each month to our monthly donors.

How do monthly donations work?

You choose the amount you are comfortable donating monthly through the Donation section of our website. Once you have checked out with your monthly donation you are officially a monthly donor - payments will be taken on the same day each month until you chancel your monthly donation.

 

What if I want or need to cancel my monthly donations for any reason?

We undestand and respect that each person has the right to chose and change their mind. We want to make it as easy as possible for those who want or need to cancel their monthly donations to do so. We encourage you to cancel well in advance of your upcoming monthly donation date. If your payment is processing by the time you cancel you may still be charged. Please let us know if this is the case and we will do everything we can to refund you. If your donation renewal has already gone through we may not be able to offer a refund. 

What if I used to be a monthly donor but cancelled, can I re-join?

Yes! We welcome previous donors back.